It can be tough for managers of commercial properties to keep up with everything that is needed to keep the business running smoothly. They have to keep track of everything from scheduling maintenance and monitoring repairs to facility safety and upgrades. So it is important to keep in mind six key areas for maintaining commercial building appearance and how doing so attracts customers.
The building's exterior is the first thing potential customers will take into consideration when choosing a company. First impressions are everything in the business world, and maintaining a top-notch exterior is one of the most important steps to achieving the best one possible.
Enhancing exterior lighting is an easy one to miss, especially if the property manager is not usually around after dark. Keeping the exterior of the building well-lit is important for helping customers feel secure. Good lighting also discourages criminal activities like vandalism and drug deals. Customers will feel safer because they are safer, and they will be more likely to choose the business with which they feel most comfortable.
Sidewalk and parking lot maintenance is incredibly important. Besides aiding in that great first impression, proper upkeep also enhances customer safety. Cracks in the sidewalk could lead to accident lawsuits, and potholes in the parking lot may cause vehicle damage. During winter months, ice buildup is extremely hazardous. Poor sidewalk and lot conditions imply that the business does not care about itself or its customers and will discourage many from ever setting foot in the building.
The lobby sees more foot traffic than the rest of the building and has high visibility. Keeping it clean and safe for visitors improves the likelihood that they will choose that company over their competitors.
Full security coverage is a given in today's world, but make sure that security is visible. Whether it is in the form of physical protection provided by guards or an electronic approach (or a combination of both), visitors need to know that a business takes security seriously. Protecting company assets indicates that the same will be done for customers. A lack of security can make or break a business deal.
Clean floors keep the lobby looking nice in addition to maintaining safety. Any spills and messes should be taken care of as soon as possible. At the very least, the area needs to be blocked off until the issue can be addressed. Wet spots are primary causes for slip and fall accidents, and anything left out on the floor could cause visitors to trip.
Broken windows are not only unsightly, but they also create safety and security concerns. Customers can cut themselves on the shattered glass. Vandals and thieves may notice the weak spot and use it as an opportunity to illegally enter the premises. A damaged window above ground level could be extremely hazardous if someone were to fall against it. It may seem common sense to repair windows, but a surprising number of companies overlook the dangers.
Elevators, Stairs, and Escalators
As key modes of transportation for visitors to the property, stairs, escalators, and elevators require proper upkeep to ensure customer safety.
Not all buildings will require elevators, but those that do must make sure they are kept running well. Malfunctions might cause customers to become trapped inside or - worst case scenario - lead to a devastating accident. Sometimes minor hangups cannot be avoided, as in the case with power outages. However, regular inspections will catch any problems that can be controlled so they can be corrected.
Poorly maintained stairwells are a serious safety hazard. In the event of a fire, the stairs are the only way visitors will be able to escape the building. The company should make regular sweeps of stairwells to pinpoint any deterioration or blockages that needs correcting and address all issues immediately. Floor plans should be posted nearby so visitors always know where stairs lead if immediate evacuation is necessary.